Crowds are getting organised
The number of examples of digital crowd sourced information and coordination is growing. I saw this and it gave me a great deal of satisfaction to see it working where it really matters and all the benefits can be realised. IT done right.
I've been spending a lot of time looking at site user interfaces and wondering when we will see the shift in presentation that unlocks more productivity for users - 3D views on lots of information.
To me - views on large volumes of data seems to be an underfunded area and the tools for doing this are few and far between and vary in quality. We can get stats but where can we get insight? We need a social media dashboard...
News organisations and PR people beware. This will change the game like big bang did in London in the 80's.
Maybe this is this answer?